MSA (Management Science America) Limited
(subsequently taken over by Dun & Bradstreet Software)
OBJECTIVE
To create visibility for the company and its products and thus
increase sales.
RESULTS
SG achieved regular and very effective media coverage in
the national, computer and vertical press for this large
supplier of mainframe software.
Obtaining coverage for regular product announcements is
generally difficult but because MSA's visibility was so high
its product announcements received regular positive
coverage.
Sales increased from less than a million to over £6 million
and sales enquiries trebled within two years.
Stuart Walsh, Managing Director, MSA: "Sally was Public
Relations Consultant to MSA for some eight years during
which time she positioned and projected the company from
obscurity to one of the best known names in the Industry.
We did not advertise, except for staff, which is arguably
the best form of advertising a company can indulge in."
STRATEGY AND TACTICS
Although MSA did not offer journalists the appeal of 'white heat
technology' no opportunity was lost to publicise every order,
together with the benefits enjoyed by the user. In this way MSA
gained credibility and the reputation for supplying quality products.
This activity was extended beyond the computer press to the vertical
media such as Banking and Insurance.
SG wrote case studies for the vertical and computer press which
illustrated that MSA had a deep understanding of different industry
sectors and quantified the benefits and savings that users achieved.
SG regularly arranged press interviews for MSA's European
executives and the worldwide President, John P. Imlay.
"Sally positioned and projected the company from obscurity to one of the best known names in the Industry."
Stuart Walsh, Managing Director, MSA
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